Why Proactive?

Printers choose  Proactive Technologies because we understand the business. We know our  machines are the infrastructure that digital printers build their businesses on, and we take pride in providing rock-solid, reliable computer technology.

Only the highest-quality components go into  our customized systems, which are hand-built and tested in our  facilities by the same specialists behind our state-of-the-art storage and networking solutions. We believe in delivering proactive service to  keep you up and running. Because at Proactive Technologies, we don't  believe in service contracts. In fact, we provide free phone support to  our customers for life.

We also have an extensive online Knowledge Base that serves as a 24/7 support portal. If you have a question or encounter a technical problem, check this cooperative  resource first you may be surprised at how many issues you can resolve  right away. Of course, if you still have questions, we'll be glad to  answer the call, day or night.

No wonder industry-leading original equipment manufacturers like Pitman, Screen USA, CGS, FUJIFILM  Graphic Systems, Onyx, GMG, ICS, EFI, Hybrid Integration and Xitron look to Proactive Technologies to keep their own applications at peak performance.
 

Benefits of Proactive Technologies

Highly Reliable Product Line
All components in our product line are reviewed weekly. Any trends in  failure rates are acted upon immediately, leaving us with a highly  reliable product line that continues to improve. We do not add a part to our product line unless we feel we can stand behind it. This results in a high quality product, that works as it should. You can feel confident that any selection you make on our web site is a quality product.

Fast Build Times
By keeping inventory of our most popular parts, and maintaining a short  supply line to parts we need, we are able to offer an industry leading  ship time of 3-5 business days on nearly all our system orders.

We're Here, Give Us a Call!
We make sure our representatives are as accessible as possible, by phone and email. At Proactive, you can actually talk to a real person! We  understand that personal service must be a priority for small businesses on the web. We are happy to provide as much help as you need, with no obligation to order. We understand that the best way to have satisfied customers is to help them make informed decisions before they buy!

Lifetime Support/Labor Warranty
When you buy a custom PC from Proactive, we are here to help you for life. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs.

Completely clean OS installation (no added software)
No one appreciates a computer pre loaded with trial software,  advertisements, and promotional offerings. Not only is it annoying, but it can even slow down your computer! Our competitors do this for the  supplemental income, but Proactive refuses to offer anything except a clean install.

Latest drivers, patches and service packs applied
For best security and performance, it is important that each computer ships with the newest software and drivers available. We give personal attention to each computer before it ships, making sure it is updated.

Meticulous assembly and cable routing standards
Assembly techniques, especially cable routing, is an art. Our experienced system builders give great effort to assembling your system with care. We want you to be very happy with what you see if you open the side of your  case. Check out our featured systems to see examples of our work!